1. Parties

These Terms of Sale govern the purchase of products offered through the Heritage Carpets website and constitute a legally binding agreement between Heritage Carpets and the customer.

Seller

Business Name: Heritage Carpets

Website: www.heritagecarpets.com

Email: info@heritagecarpets.com

Phone: +90 XXX XXX XX XX

Customer

Any individual or legal entity placing an order through the website.

2. Subject Matter

These Terms of Sale define the rights and obligations of the parties concerning the sale, payment, and delivery of products purchased through the Heritage Carpets website.

3. Product Information

Product details including:

• 
  Product name
  
• 
  Quantity
  
• 
  Unit price
  
• 
  Applicable taxes
  
• 
  Total purchase amount
  

are displayed on the order summary page before checkout.

4. Order and Delivery

Orders will be delivered to the address specified by the customer during checkout.

Estimated delivery times may vary depending on product availability, production schedules, shipping carriers, and destination country.

5. Payment

Payment must be completed using one of the payment methods available on the website at the time of purchase.

Heritage Carpets reserves the right to refuse or cancel orders in cases of suspected fraud, unauthorized transactions, or pricing errors.

6. Right of Withdrawal

Customers may exercise their right of withdrawal within 14 days from the date of delivery.

The right of withdrawal does not apply to:

• 
  Custom-made products;
  
• 
  Products manufactured according to customer specifications;
  
• 
  Products that cannot be returned due to their nature or condition.
  

7. Limitation of Liability

Heritage Carpets shall not be liable for delays or failures resulting from events beyond its reasonable control, including but not limited to natural disasters, transportation disruptions, strikes, governmental actions, or force majeure events.

8. Governing Law

These Terms of Sale shall be governed by and interpreted in accordance with the laws of the Republic of Türkiye.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent Consumer Arbitration Committees and Consumer Courts where applicable.

9. Acceptance

By placing an order through the website, the customer confirms that they have read, understood, and accepted these Terms of Sale.